Georgiy Abdryakhimov
Institute of Personnel Training of the State Employment Service of Ukraine
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ІТ professionals

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The article shows that effective mutual relations between specialists of information technologies and their business-clients are one of fundamental factors of successful acquisition of competitive advantages through the use of ІТ. It is proven that the psychological profile of an ІТ-specialist gradually changes from such, where technical skills play a primary role, on such, where ability to form and support business relationships is equally important. It is argued that ability to form and support such relations tends to be one of key organizational features among ІТ-professionals. Communication and mutual understanding between parties of the process are the most important factors of creation of favourable relations. It is shown that knowledge is the most strategically important resource in resource-centered models of enterprise, knowledge also has organizational potential which comes forward as a source of competitive advantages. In the new knowledge economy human capital of an enterprise, its labor force, forms the major strategic asset. In particular, human capital in information technologies is critically important for establishment of partner relations between business and ІТ. Thesis is analyzed that in order to develop such relations ІТ specialists must understand and participate actively in the processes of the strategic planning of their business partners. It is underlined that business competence among ІТ-specialists could be defined as a set of business and interpersonal knowledge, abilities and skills of ІТ specialists, which enable them to understand business domain, use the business language, and co-operate with business partners. Such competence represents understanding of business domain on every level. Conclusion is drawn that organizational competence of ІТ professionals combines knowledge and ability from two wide categories: organizational-concrete knowledge and interpersonal/administrative knowledge. Each of these two categories is formed by combination of more concretely-specific areas of knowledge. Description of organization, organizational subdivisions, organizational responsibility and integration of business and ІТ, form organizational-concrete knowledge; skills of interpersonal communication, leadership and knowledge network create interpersonal and administrative knowledge.


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